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Data Privacy Policy

Your privacy matters to us. This page explains how Nexus Fair collects, uses, and protects your personal information.
At Nexus Fair, we take your data privacy seriously. Protecting your personal and financial information is central to the trust our users place in us. This policy outlines how we collect, process, store, and safeguard your information in line with data protection laws and international privacy standards.

What We Collect

We collect information necessary to provide you with a secure and compliant financial service, including:
  • Personal details such as your name, contact information, and identification documents during registration and verification.
  • Transaction information including payment history, currency preferences, and recipient details.
  • Device and usage data that help us maintain platform performance, prevent fraud, and improve user experience.
  • We only collect the data required to deliver our services and meet our regulatory obligations.

How We Use Your Information

Your data helps us:
  • Verify your identity and protect your account from unauthorized access.
  • Process payments and transfers accurately.
  • Communicate important updates and confirm transactions.
  • Meet our compliance and legal reporting requirements.
  • Improve our website, app, and customer support systems.
  • We never sell, rent, or trade your personal data to third parties for marketing purposes.

How We Protect Your Data

We use industry-leading encryption, secure servers, and multi-layered security systems to keep your information safe.

Access to personal data is restricted to authorized personnel who follow strict confidentiality rules.

Our systems are monitored continuously to detect and prevent unauthorized access, data breaches, or misuse.

Your Rights

Depending on your region, you may have rights to:
  • Access a copy of your data.
  • Correct inaccurate information.
  • Request deletion where applicable.
  • Withdraw consent for certain data processing activities.
  • You can exercise these rights by contacting privacy@nexusfair.com.

Data Retention

We retain your information only as long as necessary to comply with legal, regulatory, and operational requirements. When your data is no longer needed, it is securely deleted or anonymized.

Contact

If you have questions about our privacy practices or wish to file a complaint, please contact our Data Protection Officer at privacy@nexusfair.com.